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Enterprise Connect AI 2024 Schedule

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Aramark's AI-Powered Journey in Service Innovation, Hosted by Cognigy

Kate Balliet  (Head of Experience Design & Growth Strategy , Aramark)
Location: First Level; Mission City Ballroom B1-B3 THEATER
Date: Tuesday, October 1
Time: 1:00 pm - 1:15 pm
Session Type: Sponsored Session
Vault Recording: TBD
Kate Balliet
Cognigy

The future of experience lies in AI-powered solutions, where Generative and Conversational AI are strategic transformation enablers for enterprises. In this session, hear from Aramark, a leader in food and facilities services, as they share their groundbreaking journey using AI-drive solutions to deliver differentiated hospitality experiences. Discover how Aramark is enhancing service interactions with AI to foster operational acceleration & change management, allowing their teams to be in as many conversations with consumers as possible. Engage with both the Aramark and Cognigy teams to explore the challenges, insights, and strategic innovations that are shaping the future of their customer experience initiatives.