Enterprise Connect AI 2024 Schedule
DEEP DIVE: Gen AI-based Personal Assistants: Straight Talk on Value & Use Cases
Brent Kelly (Principal Analyst, Omdia)
Kevin Kieller (Co-Founder & Lead Analyst, EnableUC)
Location: Second Level; Meeting Room 210
Date: Tuesday, October 1
Time: 1:30 pm - 3:00 pm
Pass Type: Conference, Industry Conference, Exhibitor Staff - Get your pass now!
Session Type: Conference Track Session
Track: AI for Productivity
Vault Recording: TBD
Should you be paying a hefty licensing fee for a Gen-AI-driven personal assistant as part of your collaboration/productivity suite? And even if your vendor gives this application away for free—as some do—is it worth the investment of time and energy (yours and your users') to scale up adoption at this stage of the game? In this exhaustive session, you'll get a detailed look at the major Gen AI assistants. You'll learn which use cases--from content refinement to meeting summaries--provide mature functionality today, and get an evaluation of where these applications still pose meaningful risks. You'll also learn how AI-based personal assistants leverage your enterprise's data and whether this can offer a better user experience. You'll come away from this session with a clearer idea of whether these highly touted products are living up to the hype and should be part of your enterprise's plan for scaling up Gen AI.
Outline
- Review of Gen AI principles
- Survey of major Gen AI based personal assistants
- Feature review and assessments
- Licensing models
- User adoption, training, and feedback
- The productivity question
- Recommendations