Enterprise Connect AI 2024 Schedule
Tackling Generative AI's Cost Conundrum
Derek Top (Senior Analyst & Research Director, Opus Research)
Mitch Lieberman (Squad Leader, Fidelity Investments)
Location: Second Level; Meeting Room 203-204
Date: Wednesday, October 2
Time: 11:00 am - 11:45 am
Pass Type: Conference, Industry Conference, Exhibitor Staff - Get your pass now!
Session Type: Conference Track Session
Track: AI for CX
Vault Recording: TBD
Generative AI has achieved near ubiquitous presence in spite of, or perhaps because of, totally unclear pricing principles. As real-world implementations proliferate, success or failure will ultimately be measured in financial terms, specifically the ROI of GenAI. Calculations must be grounded in a solid understanding of the costs associated with employing Large Language Models (LLMs) into customer and employee workflows and the roles enterprise software and solution providers play in providing tools and resources to create and care for bots, agent assistants and copilots.
Topics include:
- What are the cost drivers for LLMs and related resources?
- How are hyperscalers and cloud service providers pricing their products?
- What steps do enterprise technology providers take to reduce risk?
- Where we are on a path toward standard unit costing or "per user/per month" subscriptions?