Enterprise Connect is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Using AI in Communications/IT Systems Management

Elizabeth English  (Principal, EE and Associates, LLC; Globaltech)

Melissa Swartz  (Founder, Swartz Consulting; Globaltech)

Location: Second Level; Meeting Room 209

Date: Wednesday, October 2

Time: 1:15 pm - 2:00 pm

Pass Type: Conference, Industry Conference, Exhibitor Staff - Get your pass now!

Session Type: Conference Track Session

Track: AI for IT Management

Vault Recording: TBD

With IT resources perennially stretched, enterprises are looking to AI to automate management of their communications/IT infrastructure for greater efficiency. So where can you get quick wins today, and what plans can you make for the next 6 – 12 months for leveraging AI/automation to improve and streamline systems management? In this session, a pair of consultants experienced in implementing automation for network management will guide you through the landscape of opportunities for gains in troubleshooting, configuration, and security/compliance. You'll come away with specific steps you can take now and in the near term to automate your network management and deliver bottom-line improvements to your organization.
Takeaways:

  • How should an IT organization approach the opportunities around automating network management? Where are the quick wins, and where should you plan for longer-term, broader investments?
  • What types of AI are being used in network management products and processes? Specifically, what is the opportunity with Generative AI?
  • Is there a build-vs.-buy decision at the heart of your longer-term strategy to AI-enable your network management? What must you and your team understand about AI in order to optimize your strategy?