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DEEP DIVE: Building Your Strategic AI Roadmap

Josh Streets  (Founder and CEO, Scoreboard Group Consulting)

Location: Second Level; Meeting Room 203-204

Date: Tuesday, October 1

Time: 1:30 pm - 3:00 pm

Pass Type: Conference, Industry Conference - Get your pass now!

Session Type: Conference Track Session

Track: AI for CX

Vault Recording: TBD

Tailored for CIOs and Contact Center executives alike, this insightful presentation will guide you through the essential steps of developing and implementing a comprehensive AI strategy that aligns with your organization's objectives. Learn from an industry expert as we share best practices, tools, and methodologies to harness the power of AI effectively for both your customers & employees. Walk away with clear, actionable framework that will drive innovation and a proven path of success for your technology decisions. Participants can expect guidance on:

  • AI Readiness
  • How to Select Use Cases
  • AI Transformation Best Practices
  • Prioritized Roadmaps

Whether you're just getting started, or looking for the next phase of improvements for your customers or employees, this extended session will set the strategic tone for the remainder of your conference and time at Enterprise Connect AI.