Enterprise Connect is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Josh StreetsFounder and CEOScoreboard Group Consulting

Josh Streets is Founder and CEO of Scoreboard Group Consulting. He has spent the last 20+ years in contact center leadership, executive leadership, consulting and advisory. He is widely known as a thought leader in the industry, working alongside many of today's leading brands. Transformation and modernization of customer and employee experiences has been his career long purpose. Josh's teams engagements traditionally meet at the intersection of CX, AI, Ops & I.T. He is a strategist at heart, who enjoys being the liaison between executives to assess, create and deliver results. Josh is a sought-after speaker who has presented at many leading industry events over the years including Execs in the Know, ICMI Expo, Enterprise Connect, Service Management World & NetOne AI Forum. You can always find his most recent thoughts and opinions on the future of business via LinkedIn.

Presenting: